Clinical Governance Policy

Accountability

Editorial and clinical accountability for laboratory interpretation content rests with Steve Diongo, Founder and Scientific Lead of Detectives Health and HCPC-Registered Specialist Biomedical Scientist, supported by the Detectives Health Team.

Report release control

Automatic release of laboratory interpretation reports is permanently disabled. Reports remain locked within the secure administrative review environment until every governance requirement has been satisfied.

1. User uploads results.
2. Stage 1 submission alert email sent.
3. Draft report generated.
4. Stage 2 draft completion alert email sent.
5. Full administrative review by the designated Clinical Reviewer or Platform Administrator.
6. Written approval formally recorded.
7. Release authorisation granted and audit log entry created.

Until all of these requirements are satisfied, the report shall remain locked and inaccessible. No laboratory interpretation report may be released, displayed, downloaded, emailed, shared, exported or distributed before approval.

Audit trail

• Every status change on a submission is written to an immutable audit log.
• Approval history and reviewer identity are retained for quality assurance.
• Status tracking is visible to authorised reviewers and administrators only.

Patient safety

Critical or potentially urgent values trigger safety guidance rather than automated interpretation, and direct the reader to seek timely medical care. Detectives Health is not an emergency service.

Continuous improvement

Findings from internal review, user feedback and complaints are used to improve content, safety wording and reviewer workflow.